Privacy Policy
At Royal Museums Greenwich, we take your privacy seriously. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights in relation to your information when you visit or interact with our website.
What Data We Collect
We may collect and process the following types of personal data:
- Contact Information: such as your name, email address, postal address, and phone number when you contact us or subscribe to our communications.
- Usage Data: including information about how you use our website, pages visited, time spent on the site, IP addresses, and browser type.
- Cookies and Tracking: data collected through cookies and similar tracking technologies to improve your experience on our site.
- Communication Data: any messages or correspondence you send to us via email, contact forms, or other communication channels.
How We Use Data
Your data is used to:
- Provide and maintain our website’s functionality and security.
- Respond to your inquiries and provide customer support.
- Send you important updates, newsletters, or promotional materials only if you have opted in to receive them.
- Analyze site usage to improve and tailor our services and user experience.
- Comply with legal obligations and protect the rights or safety of our organisation and users.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us to:
- Remember your preferences and settings.
- Understand website usage patterns to improve our content and services.
- Enable certain functionalities such as login and form submissions.
You can manage or block cookies via your browser settings; however, disabling cookies may affect the performance or functionality of our website.
Third-Party Links
Our website may contain links to external third-party websites for your convenience. These third parties have their own privacy policies, for which we assume no responsibility. We recommend reviewing their policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Use of secure servers and encrypted connections (SSL).
- Access controls to limit data handling to authorized personnel only.
- Regular security assessments and updates to our systems.
Despite our efforts, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights or have questions about your personal data, please contact us using the details below.
Contact Information
If you require further information about our privacy practices or wish to submit a request regarding your personal data, please contact us:
- Email: help@jagaleo.com
- Phone: +44 20 8312 6608
- Address: Royal Museums Greenwich, Romney Rd, Greenwich, London SE10 9NF, United Kingdom
- Social/X: https://x.com/RoyalMuseumsG
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. It is advisable to review this page periodically for any updates.
